I had to wait way too long for my order to leave the warehouse
It's been 3 weeks and many e-mails and my parts which are in stock have not been shipped.
This is the help (conversation) I received today:
Today
is this item in stock?
9:54 AM
Yes
9:55 AM
Why is it taken weeks for you to ship?
9:56 AM
order #2452
9:57 AM
are you still there????
10:02 AM
Let me check
10:02 AM
and never heard from him again.
Beware, the parts cannot be returned. So if like me you buy the wrong part you are stuck with it.
1-year warranty apparently doesn’t exist if you don’t buy directly from Freddo, so had to try to fix the broken toy car on my own. Part wasn’t the one I needed to fix the car, but company doesn’t accept returns. Very dissatisfied with the whole experience.
We bought this in December 2024 the steering has already broken we contacted the factory they said buy a new axle at our expense
