I had to wait way too long for my order to leave the warehouse
It's been 3 weeks and many e-mails and my parts which are in stock have not been shipped.
This is the help (conversation) I received today:
Today
is this item in stock?
9:54 AM
Yes
9:55 AM
Why is it taken weeks for you to ship?
9:56 AM
order #2452
9:57 AM
are you still there????
10:02 AM
Let me check
10:02 AM
and never heard from him again.
Beware, the parts cannot be returned. So if like me you buy the wrong part you are stuck with it.
1-year warranty apparently doesn’t exist if you don’t buy directly from Freddo, so had to try to fix the broken toy car on my own. Part wasn’t the one I needed to fix the car, but company doesn’t accept returns. Very dissatisfied with the whole experience.
